Collection of Click Stream and Other Information
We log the following information, which is provided by your browser. This information is logged for statistical purposes only:
your server’s IP address (a number which is unique to the machine through which you are connected to the Internet) or your personal IP address;
the type of browser and operating system you are using;
the address of the referring site (eg, the previous site that you visited);
the country location of your server;
the date and time of your visit; and
the address of the pages accessed and duration.
We will not try to identify you or your browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.
A ‘cookie’ is a packet of information that allows the server (the computer that houses this website) to identify and interact more effectively with your computer. Our webhost generates a temporary cookie, which is used to keep track of the pages you have accessed while using their server. The cookie exists only for the time you are accessing ESN Cleer's website. At the end of your interaction with ESN Cleer the cookie “crumbles”, no longer existing on your computer and cannot be used for further identification or access to your machine.
Links to Other Sites
This site contains links to other sites. ESN Cleer is not responsible for the privacy practices or the content of such web sites.
Registration for ESN Cleer Announcements
This Internet site provides the facility for you to subscribe to receive announcements. Information provided by you to enable you to receive these, including email addresses, will only be used for the purpose for which you have provided it, unless we are required to disclose it by law. If an Australian business hours phone number is supplied, we may attempt to contact you to verify your information if we have difficulty contacting you by email.
Access to and Alteration of Records Containing Personal Information
We will take all reasonable steps to allow you to access your personal information and we will correct the information if we are satisfied it is incorrect.
Personal Information Quality
When you provide personal information to us via the Internet, we rely on the accuracy of that information. To assist with ensuring accuracy, please contact us if any of the details you have provided change. You may send an email to email@example.com.
Personal Information Storage
Personal information can be stored in a database located on ESN Cleer's server. This information is deleted once the email address is no longer valid or when requested by you. A hard copy may be kept for up to six months. Computer back up files may be kept for a year or longer.
Use and Disclosure of Personal Information
We will only use your personal information (including your e-mail address) for the purpose for which you have provided it, unless you consent otherwise. We will not disclose your personal information to third parties, unless you consent or in other circumstances where such disclosure is required or authorised by law.
We do not collect sensitive information such as your racial or ethnic origin, political opinions or religious beliefs.
If you would like further information regarding this policy, please email us at firstname.lastname@example.org.
You can also obtain information at the Federal Privacy Commissioner’s web site at www.privacy.gov.au.